Customer satisfaction is our number one objective
Straight Talk — We strive to provide the information you need in a language you understand. So we avoid technical jargon.
Punctuality — Your Time is valuable. We will be on-time
for appointments. Repairs will be completed in the agreed upon
time frame.
Communication — You will always be informed on the
status of your repair, from pickup to completion, and we'll
document what needs to be done, and why.
Quality — We hire only experienced and qualified
technicians familiar with the products they service. Every
employee is trained in our process and technology.
Trust — We appreciate your trust. In return we protect
your assets as if they were our own, whether on-site, in
transit, or at our repair shop. And we'll never perform any work
you didn't ask for.
Firm Pricing
Our first quote is the price you pay. No up-sales. No hidden fees.
We’re in the service business and don’t rely on hardware sales, and we’re not paying for expensive retail space.
Warranty
We will perform the work to your expectations, the first time, every time. If you are not completely satisfied, we will make it right at our cost.